Big box stores and franchises have all but erased the need for small business in the age of internet. Perhaps erased is hyperbole; small business is on the rise in almost all states in the U.S., according to a very recent study from the Kauffman Foundation. Yet, the abundance of options today has certainly has made it harder to simply “build it and they will come.” In 2015, just as in the late 90s and early 2000s, where it was imperative for businesses to create a website and email address, as more people began to communicate online, businesses of all sizes must establish an online presence through social media if they hope to thrive in today’s market.
More than 60% of internet users, 2.078 billion people, have an active social media account. Hence, it’s probably likely that most small business owners have a personal account, themselves, and are aware of how it works. In fact, it’s not uncommon to see personal profiles on social giants like Facebook and its subsidiary, Instagram, sharing information about their businesses or trying to sell products and services, using relationships with their personal networks as a business opportunity. While that has its place, for sure, it is not the optimal way to leverage social media for your company.
Not all small business are in the dark, of course. A study from LinkedIn suggests that 81% of small businesses have created a page on a social platform, most of them (94%) for marketing purposes. However, that means there are at least 5 million business not taking advantage of the opportunities available for everyone. Branding and advertising on social media are attractive to small businesses with comparatively small budgets, because unlike most other ways of marketing your business, social profiles are usually free, but reach large audiences. Of those audiences, majority of them are looking for products online, first, before deciding to spend money. If you’re not there, you’re not a part of that conversation.
Thus, it’s imperative to begin thinking strategically about branding your business on social media. This requires knowing how each site works, and what type of people use it most, to determine whether it makes sense for your business in particular. From there, create goals about what you hope to accomplish with your profile. It could be anything from creating brand awareness, driving traffic to your website, or building a community of people with whom you share information, as a reward for loyalty to your product. There are other steps listed in this comprehensive article, which include ways to engage your audience rather than merely gain a following.
Regardless of what your product is, what site you choose to be a part of, or what you hope to accomplish online, the undeniable reality is that your business should definitely have its own a social media account. The trends and use of such only continue to grow. Put your company in a position to grow with it rather than to be left behind.